1. FortiniFurs online store, available at www.fortinifurs.com, is run by Mirosława Fortini running a business under the name of Fortini Art Mirosław Fortini, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister competent for economy, NIP 7961029244, REGON 140446799. 2. These Regulations are addressed both to Consumers and to Entrepreneurs using Store and define the rules of using the Online Store as well as the rules and procedure for concluding Sales Agreements with A distance customer via the Store.
1. Consumer – a natural person concluding a contract with the Seller as part of the Store, the subject of which is not is directly related to its business or professional activity.
2. Dealer – a natural person running a business under the name of Fortini Art Mirosława Fortini, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister competent for the economy, NIP 7961029244, REGON 140446799.
3. Customer – each entity making purchases through the Store.
4. Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, which a separate act grants legal capacity, carrying out economic activity on its own behalf, who uses the Store.
5. Shop – an online store run by the Seller at the internet address www.fortinifurs.com
6. Distance contract – an agreement concluded with the client as part of an organized system concluding distance contracts (as part of the Store), without the simultaneous physical presence of the parties, exclusive using one or more means of distance communication until the conclusion of the contract inclusive.
7. Regulations – these Store regulations.
8. Order – Customer’s declaration of intent submitted via the Order Form and aimed at directly to conclude a Product Sales Agreement or Products with the Seller.
9. Account – customer account in the Store, it collects data provided by the customer and information about Orders placed by him in the Store.
10. Registration form – a form available in the Store, enabling the creation of an Account.
11. The order form – an interactive form available in the Store that allows submission Orders, in particular by adding Products to the Cart and defining the terms of the Agreement Sale, including the method of delivery and payment.
12. Basket – an element of the Store’s software in which the Products selected by the Customer are visible purchase, and it is also possible to determine and modify the Order data, in particular the quantity of products.
13. Product – a movable item / service available in the Store which is the subject of the Sales Agreement between The customer and the seller.
14. Sales agreement – Product sales contract concluded or concluded between the Customer and The Seller via the Online Store. The Sales Agreement also means – application to Product characteristics – a contract for the provision of services and a contract for specific work.
Contact with the Store
1. Seller’s address: 26-600 Radom ul. Kusocińskiego 26/3
2. Seller’s e-mail address: firstname.lastname@example.org
3. Seller’s telephone number: +48 666 382 957
4. Seller’s bank account number: 70 1950 0001 2006 3822 5184 0001
5. The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
6. The Customer may communicate by phone with the Seller between 9.00 am and 5.00 pm
To use the Store, including viewing the Store’s assortment and placing orders for Products, necessary are:
a.terminal device with access to the Internet and a web browser
b. active e-mail account (e-mail)
c. enabled cookies
d. FlashPlayer installed
1. The Seller shall not be liable for any disruptions to the fullest extent permitted by law including interruptions in the functioning of the Store caused by force majeure, unlawful actions of third parties or incompatibility of the Online Store with the Customer’s technical infrastructure.
2. Viewing the Store’s assortment does not require creating an Account. Placing orders by the customer on Products in the Store’s assortment are possible either after creating an Account in accordance with the provisions § 6 of the Regulations or by providing the necessary personal and address data enabling the implementation Orders without creating an Account.
3. The prices given in the Store are given in Polish zlotys and are gross prices (including VAT)
Creating an Account in the Store
1. To create an Account in the Store, complete the registration form. It is necessary to provide the following data: e-mail address and password. you can also log in via Facebook or Google.
2. Creating an Account in the Store is free.
3. Logging in to the Account is done by entering the login and password set in the Registration Form.
4. The customer may at any time, without giving a reason and without incurring any fees delete the Account by sending an appropriate request to the Seller, in particular by mail electronically or in writing to the addresses provided in § 3.
Rules for placing an Order
In order to place an Order:
1.log in to the Store (optional);
2. select the Product that is the subject of the Order, and then click the “Add to cart” button (or equivalent);
3.log in or use the option of placing an Order without registration.
4.if the option of placing an Order without registration has been selected – complete the Order Form via entering the details of the recipient of the Order and the address to which the Product is to be delivered, select the type shipment (method of delivery of the Product), enter the invoice details, if different from the recipient’s details,
5.Click the “Order and pay” button / click the “Order and pay” button and confirm the order by clicking in the link sent in the e-mail
6.Choose one of the available payment methods and, depending on the payment method, pay for the order specified period, subject to § 8 point 3.
Delivery and payment methods
1. The Customer may use the following methods of delivery or collection of the ordered Product:
a. Courier, cash on delivery. b. Pickup in person available at: 26-600 Radom ul. Kusocińskiego 26/3
2. The customer can use the following payment methods: a. Payment on delivery. b. Cash on delivery. c. Payment by bank transfer to the Seller’s account. d. Electronic payments. e. Payment by credit card.
3. Detailed information on delivery methods and accepted payment methods can be found on Store pages.
Execution of the sales contract
1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after prior submission by the Customer Orders using the Order Form in the Online Store in accordance with § 7 of the Regulations.
2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts it Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by the Seller sends the Customer an appropriate e-mail message to the one provided when placing the Order Customer’s e-mail address, which contains at least the Seller’s declaration of receipt Orders and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt by the Customer of the above e-mail message, a Sales Agreement is concluded between the Customer and the Seller.
3. If the Customer chooses: a.payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make the payment b. cash on delivery, the Customer is obliged to make the payment on delivery shipment. – otherwise the order will be canceled. c. cash payment upon personal collection of the shipment, the Customer is obliged to make the payment upon delivery shipments on time 3 days from the date of receipt of information about the readiness of the shipment for collection.
4. If the Customer has chosen a delivery method other than personal collection, the Product will be sent by the Seller in the date indicated in its description (subject to paragraph 5 of this section), in the manner chosen by The customer when placing the order
5. In the case of ordering Products with different delivery times, the delivery date is the longest given term.
6. The beginning of the period of delivery of the Product to the Customer is counted as follows:
a. If the Customer chooses the method of payment by bank transfer, electronic payment or credit card – from the date of crediting the Seller’s bank account. b. If the Customer chooses the method of payment on delivery – from the date of the Sale Agreement
6. If the Customer selects a personal Product collection, the Product will be ready for collection by Customer within the time specified in the Product description. The Customer will be additionally informed about the Product’s readiness for collection informed by the Seller by sending an appropriate e-mail to the provided during placing an Order, the Customer’s e-mail address.
7. In the case of ordering Products with different terms of readiness for collection, the date of readiness to pickup is the longest given date.
8. The beginning of the period of readiness of the Product for collection by the Customer is counted as follows: a. If the Customer chooses the method of payment by bank transfer, electronic payment or credit card – from the date of crediting the Seller’s bank account. b. If the Customer chooses cash on delivery – from the date of the Agreement Sales.
9. Product delivery takes place in Poland, European Union, Europe, etc.
10. The delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Delivery costs The product (including charges for transport, delivery and postal services) are indicated to the Customer on the pages Online store in the “Delivery costs” tab and when placing an Order, including at the moment the Customer expresses his will to be bound by the Sales Agreement.
11. Personal collection of the Product by the Customer is free of charge.
The right to withdraw from the contract
1. The consumer may withdraw from the Sales Agreement within 14 days without giving any reason.
2. The time limit specified in sec. 1 begins with the delivery of the Product to the Consumer or indicated by him to a person other than the carrier.
3. In the case of an Agreement that covers many Products that are delivered separately, in batches or in parts, the term indicated in sec. 1 runs from the delivery of the last item, batch or part.
4. The consumer may withdraw from the Agreement by submitting a declaration of withdrawal to the Seller. Down meeting the deadline for withdrawing from the Agreement, it is enough for the Consumer to send a statement before the expiry this term.
5. The statement may be sent by traditional mail or by e-mail by sending a statement to the Seller’s e-mail address or by submitting a statement on the Seller’s website – the Seller’s contact details are specified in § 3.
6. In the event of sending the statement by the Consumer electronically, the Seller immediately will send the Consumer to the e-mail address provided by the Consumer confirmation of receipt of the declaration withdrawal from the Agreement.
8. Consequences of withdrawal from the Agreement: a. In the event of withdrawal from a Distance Agreement, the Agreement shall be deemed not to have been concluded. b. In the event of withdrawal from the Agreement, the Seller shall return the Consumer immediately, no later than within 14 days from the date of receipt of the Consumer’s statement on withdrawal from the Agreement, all made payments by him, including the cost of delivering the goods, except for additional costs arising from the delivery method chosen by the Consumer, other than the cheapest standard delivery method offered by the Seller. c. The reimbursement will be made by the Seller using the same payment methods as were used by the Seller The consumer used in the original transaction, unless the consumer has expressly agreed to a different solution it will not involve any costs for him. d. The Seller may withhold the reimbursement until the Product is received back or to the time when proof of its return is provided to him, whichever occurs first. e. The consumer should send the Product back to the Seller’s address provided in these Regulations immediately, no later than 14 days from the date on which he informed the Seller about the withdrawal from the Agreement. The deadline will stay retained if the Consumer sends the Product back within 14 days. f. The Consumer bears the direct costs of returning the Product, including the costs of returning the Product, if due to nature The product could not be returned by regular mail. g. The consumer is only responsible for the decrease in the value of the Product resulting from its use other than it was necessary to establish the nature, characteristics and functioning of the Product.
9. If, due to the nature of the Product, it cannot be returned by regular mail, information about this, as well as the costs of returning the Product, will be included in the Product description in the Store.
10. The right to withdraw from a distance contract is not entitled to the Consumer in relation to Agreements:
a.in which the subject of the service is a non-prefabricated item, manufactured according to the specification The consumer or serving to satisfy his individual needs, b. in which the subject of the service is an item delivered in a sealed package, which after opening the packaging cannot be returned for health or hygiene reasons if the packaging was opened after delivery, c. in which the subject of the service is a perishable or short-term item suitability for use, d. for the provision of services, if the Seller has fully provided the service with the express consent of the Consumer who remained informed prior to the commencement of the service that he will lose his right after the performance is fulfilled by the Seller withdraw from the Agreement, e. in which the price or remuneration depends on fluctuations in the financial market over which the Seller does not controls and which may occur before the deadline to withdraw from the Agreement, f. in which the subject of the service are items that, due to their nature, remain after delivery inseparably connected with other things,
Complaint and warranty
1. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on provisions on warranty in the Civil Code. If the Client is an Entrepreneur, the parties exclude it liability under the warranty.
2. Complaints should be submitted in writing or by e-mail to the addresses provided in these Regulations Seller. 3. Goods sent as part of the complaint procedure should be sent to the address given in § 3 hereof Of the Regulations.
Out-of-court ways of dealing with complaints and redress
1. Detailed information on the possibility for the Consumer to use out-of-court methods considering complaints and pursuing claims as well as the rules of access to these procedures are available in offices and on the websites of poviat (municipal) consumer ombudsmen, organizations social, whose statutory tasks include consumer protection, Provincial Inspectorates of the Inspection Handlowa and at the following internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php. 2. The consumer has the following exemplary possibilities use extrajudicial means of dealing with complaints and redress: a. The consumer is entitled to apply to the permanent amicable consumer court in question in art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), an application for settlement of a dispute arising from the Agreement concluded with the Seller. b. The consumer is entitled to apply to the provincial inspector of the Trade Inspection, pursuant to Art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request for initiation of mediation proceedings for the amicable settlement of the dispute between the Consumer and Dealer. c. The consumer may obtain free assistance in resolving the dispute between him and the Seller, also using the free help of a poviat (municipal) consumer ombudsman or organization social, whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers).
Personal data in the Online Store
1. The administrator of personal data of customers collected via the Online Store is Dealer.
2. Customers’ personal data collected by the administrator via the Online Store are collected in for the purpose of implementing the Sales Agreement, and if the Customer agrees – also for marketing purposes.
3. The recipients of personal data of the Customers of the Online Store may be: a. In the case of a Customer who uses the Online Store with the method of delivery by post or by courier, the Administrator provides the Customer’s collected personal data to the selected carrier or an intermediary carrying out shipments at the request of the Administrator. b. In the case of a Customer who uses the Online Store with the method of electronic or card payments the payment controller provides the collected personal data of the Customer to the selected servicing entity the above payments in the Online Store.
4. The customer has the right to access their data and correct them.
5. Providing personal data is voluntary, but failure to provide the data indicated in the Regulations personal data necessary to conclude a Sales Agreement results in the inability to conclude this contract.
1. Agreements concluded through the Online Store are concluded in Polish. 2. The Seller reserves the right to amend the Regulations for important reasons, that is: changes legal regulations, changes in payment and delivery methods – to the extent to which these changes affect the implementation provisions of these Regulations. The Seller will inform the Customer about each change with at least 7 days in advance.
3. In matters not covered by these Regulations, generally applicable provisions of Polish law, in particular: the Civil Code; the act on the provision of electronic services; the act on consumer rights, the act on the protection of personal data.
4. The customer has the right to use extrajudicial means of dealing with complaints and redress. IN For this purpose, he may submit a complaint via the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/.